unnamed (1)

FOUR WordPress Plug-In Discounts You Can’t Miss!

If you’re like my grandmother, you’re already planning for Christmas. She starts her Christmas shopping well before the Labour Day weekend and about 120 days before my Dad buys his first stocking stuffer. Online shopowners have a lot in common with my Grandmother when it comes to starting early for Christmas (but hopefully not the fruitcake baking).

To catch those merchants with a longer view of consumer trends, WordPress (WooCommerce) has a whole suite of plug-ins offering big deals, anywhere from 10% to 50% the usual price. But just like Christmas, we’re sure they won’t last long.

As eRated launches its own WP plug-in, we wanted to shoutout three other ecommerce plug-ins offering great deals for merchants in advance of the Holiday shopping season.

Turn One-time customers into a community with OptinMonster: This great plug-in is an attractive, low-friction tool to entice your customers to sign up for your newsletter. Make sure your customers stay in the loop for your Christmas sales and increase your subscriber rate by as much as 600%. 10% off!

Do one more for your blogger (especially if it’s your husband) with Aweber: With this email marketing solution you can target customers by action, location and other characteristics, manage subscribers and track clicks and send email sequences with autoresponder. You can get 95% off your first month!

Get more out of your platform space and use OIO Publisher: Some shops shake their heads at using ads, but if you’re investing a lot into content and creating a real name for yourself in your space (Cotswolds antique chairs?) then use OIO Publisher to maximize revenue, save time and stay in full control of your space. Get $10 off!

We’re thrilled to introduce eRated to WooCommerce! Reputation is everything to independent shopowners - buyers will not make a purchase if they don’t trust you. eRated is your global trust solution. Our plug-in lets you carry your reputation from every other platform your active in (eBay, Amazon, AirBnB) and display it in your shop window. Right now, we’re offering 20% off the product for helping us to spread the word! How does it work? Find out!

Your customers make the most out of discounts, so why shouldn’t you? Don’t wait for Black Friday to get bang for your buck - take advantage of some great offers on WordPress!

Read More

unnamed (1)

eRated Launches WordPress and WooCommerce Plugin

eRated, the leading global trust certification for ecommerce, today announced the launch of its trust plugin in WordPress and Woocommerce, the world’s most popular ecommerce platform powering 30% of ecommerce stores.

“We know that every new shop owner struggles to build a reputation for trustworthy product delivery. Using eRated’s plugin, WordPress and Woocommerce merchants can now import their feedback and reviews from other platforms to their own shop – cutting to a fraction the amount of time it takes for buyers to trust shop owners,” said eRated CEO Boaz Cohen.

eRated offers WordPress and WooCommerce merchants the following features:

  • An unlimited selection of platforms from which to import feedback
  • A plugin appearing where shops want it with calibration for excluded pages.
  • A flexible display to add merchant name, profession and location.
  • Ability to change the colour and language.

Vintage clothing shop owner Rebecca Gabriel said, “I noticed a difference in sales immediately after I was able to import my Amazon reviews to my shop via eRated. People know the eRated certification and now first-time buyers know they can trust me instantly.”

Increase your sales just like Rebecca and check out the eRated plug-in here: https://wordpress.org/plugins/erated-woocommerce/

 

Contact:
Boaz Cohen
[email protected]

Read More

unnamed

Top of the Shop: SEO, CRM, OMG!

Ecommerce merchants have been absolutely spoiled for choice since Canadian shop-builder Shopify began revolutionizing independent online sales. Their “shop in a can” approach for the not-so-tech-savvy seller has proved remarkably successful, but the amount of help can be almost overwhelming. The gargantuan Shopify app catalogue can sometimes feel like asking for a coffee and being offered 400 choices differing mostly in shades of brown.

At the end of the day however, Shopify is a community of sellers and experts who know the difference a shade of grey can make to the success of an online shop. How intrusive is an app to the flow of your platform? How much added friction is too much before you lose a buyer with all your bells and whistles? Are you trading cash for flash?

As we launch eRated on Shopify, we wanted to offer our two cents on five cool apps that offer support in five key areas every Shopify shop-owner needs to be conscious of: Shipping, SEO, CRM, social media and marketing. Many shop-owners don’t have 24/7 availability, but these apps make it look as though you never sleep.

For Shipping, get heavy using Shippo

They’re integrated with eighteen different carriers from FedEx in North America to Parcelforce in Europe, which is a phenomenal selection menu ensuring you get the best price every time you ship. Whilst being integrated with Canada Post, they don’t appear to offer through Royal Mail just yet - which we’re sure must be keeping Her Majesty up at night. With one click you can also sort your labels. At the lower end you can pay as you ship and for high volume shops they offer rev-share opportunities.

Get on Top with SEO Meta Manager

Most potential buyers are not searching for your shop on Shopify, they probably don’t even know what Shopify is. Odds are their first stop (and last stop) is Google, which is why search engine optimization is so important - get on the top of search results and you’re already halfway there to getting a sale. SEO Meta Manager has almost 400 Shopify reviews and is operating in over 4000 shops. They are cheap (only $50 one-time fee) and they work, tailoring your product labels and descriptions to generate more visitors (and more sales) to your shop.

Get to know your buyers with Nimble

Competitively priced at $15.00 per month, Nimble is one of the most trusted CRM tools available on Shopify. Nurturing customers is even more important online than it is for brick and mortar store as shoppers are fickle with so many options available. With an easy to use platform, Nimble lets you source new customers through social media, compiles calendars, email conversations and social signals ideal for SMEs.

Let Fiverr Fire up your Photos

You can take the time to learn photoshop and its many incarnations, or you can post your photos to Fiverr and let the creatives do the rest. Our friends at Fiverr are one of the world’s favourite freelancer hubs and for just a few dollars you can amp up your photos in your Shopify store with a little help from your Fiverr friends. Many shop-owners will list sharp, crisp product photos as literally the most important feature of their platform and what generates conversions more than anything else. Particularly for early shop-owners juggling so many new products, outsourcing to Fiverr freelancers is a great way to get ahead.

Social in one Place thanks to Sumall

This New York-based company is making a splash in ecommerce for independent shops and SMEs. Sumall manages data, especially social data, all in one place. Along with their sleek dashboard, they also provide excellent weekly metrics and analytics reports so you can stop fumbling around in the dark. They find out what email subject lines convert best, timing, hashtag performance, ideal post length and help you find the places with the most interested readers (and turn them into customers).

eRated is launching in Shopify and we’re offering 20% discounts and free trials for helping us to spread the word!

Read More

Gossip

Brand Management and Reputation Management: What’s the Difference?

As every avid LinkedIn user knows, individuals are exercising brand control and reputation management in a way that was traditionally the preserve of companies and corporations in years passed. No longer content to hide behind the brands of big box online platforms, sellers and sharing economy enthusiasts are developing their own, unique identities. It means they can travel across platforms, attract their own buyers and users and ensure product and brand security is dominated by their own decisions - not executives.

So what’s the difference between brand control and reputation management? Brand is how you want the world to see you and your reputation is how the world actually sees you. As far as we’re concerned, brand may get customers and clients to your website or to your product pages, but it’s your reputation that induces them to click through and make a purchase. Brand is the carrot, but getting bites requires you to have a proven track record of sales. Ultimately, it requires people to trust you. Reputation becomes brand when you have a long history of success where your logo, picture and/or name actually create the fuzzy feeling of confidence buyers need to make a purchase.

What IS a brand? In concrete terms, a brand is how people identify you at a glance (or, half a glance nowadays). Scanning through a page of products, companies or platforms, your brand is your logo, name, two line description or the intangible emotion of the viewer. Do they recognize you? Do you interest them?

What IS reputation? Reputation is the impression the viewer or buyer has of you given what they’ve heard or seen before. In many cases, you will have no reputation because they’ve never heard of you. However, all it takes is one bad review for them to have a negative impression and keep on scrolling, no matter how good your brand is. Reputation is what you’ve done, said and these days been before. What you (and your staff) have done in the past influences your reputation. If your product or business has no reputation yet, beginning with what you’ve done before is a great place to start.

Your brand is easier to control than your reputation, because it starts with you. Think carefully about framing before you launch your store, platform or product. Turning your brand around after it’s already out there is like turning a ship away from an iceberg (and we know how that turned out). So what can you do at the design and content stage? A great way to test your brand is to harness the growing community of start-ups providing cheap, instant polling. Why not try Verdict, Voicepolls or Pollfish? These guys let you toss your design around and provide you with quick, actionable feedback. Most of us can’t afford expensive marketing consultants at an early stage, so finding tangible alternatives is critical.

A later installment will deal in-depth with reputation, but for now check out an older piece on reputation dos and don’ts for online sellers.

Brand is the foot you put forward and reputation is the ground you stand on. It’s up to you to make sure you’re doing your utmost to inspire confidence through good design and content. It’s also up to you to make sure your reputation becomes a solid foundation on which to grow, not a mucky pile of quicksand beneath your feet.

Read More

Hand-building-houses-edit

Coincidence? World’s Top eBay Sellers are Most Trusted

Perhaps not as well-known as the Forbes and Telegraph Rich List, the UK’s WebRetailer is quietly keeping track of the world’s top sellers, who they are, where they live and what’s brought them to the pinnacle of their success in a hyper-competitive, ever-changing space.

Hot on the heels of the 2015 top Amazon Sellers, the Webretailer team has yet again broadcast abroad the standard-bearers for Amazon’s Professor Moriarty: The World’s Top eBay Sellers. Following the former’s success, they’ve added additional data, helpful graphics illustrating trends and the product verticals that dominate.

So what’s in the data? The world’s top three sellers are in the UK, but the largest proportion of the top 1000 are in China. China dominates cross-border sales, with more than 50% selling with stores in the United States alone. Australia and Europe are also destinations for Chinese cross-border merchants. With little discrepancy, the top three countries for sellers are China, the United Kingdom and the United States.

As for product verticals, the top three are Clothing, Shoes and accessories, home and garden and phones and accessories - sporting goods, collectibles and health and beauty round out the bottom.

The critical conclusion by way of performance is simple and straight from the horse’s mouth:

What makes these sellers the “top” sellers? Well, they have gained the most positive feedback in the last 6 months, and they are all Premium Store owners (or the international equivalent such as Featured Shops in the UK). Feedback volume is a useful approximation to selling volume.

If you want to know you’re eWorth, it’s not a great leap to base that conclusion on what your reputation metrics are. How much you sell depends on your reputation, which lends credence to the importance of reputation management and optimizing sales through aggregating your platform reputations into one place.

Congratulations again to WebRetailer for leading the way in ecommerce performance reporting!

Read More

Every Bit Helps: eCommerce Reputation Management

There are now over one thousand eCommerce marketplaces. While eBay and Amazon are still by far the largest, the likes of Etsy, AirBnB and Blablacar are growing fast in the crowded, peer-to-peer space. Global marketplaces are giving way to niche and local marketplaces where products are specific to interests and tastes, such as SidelineSwap, which sells sports gear and Trampolinn, which lets space in Paris. What this means is that users no longer just have to worry about their feedback in Amazon and eBay, but also in other marketplaces as well. It’s likely that everyone reading this article has more than one account going somewhere, which means you have more than one reputation.

It’s not easy managing online reputation. For example, you might have a Facebook, LinkedInn, Twitter, AirBnB, eBay, Amazon, SidelineSwap and supermarket accounts. As an online seller, you have to be conscious of the feedback and reputation you’ve built up in all platforms - because they can affect your sales.

Your reputation is like the outside of a car. If it looks good people will want to drive it, no matter what’s under the hood. What you look like online matters to your bottom line. If an enhanced reputation means higher sales, how do you manage it?

There’s lots happening in all of these marketplaces, but let’s start with your reputation in Amazon. Here are five things you should know to make sure your Amazon profile is performing well:

Spell Out What You Sell: Make sure you use relevant, clear and precise product titles. Many people find products through a search in the search bar, if you’re not spelling out what your selling, no one will find it.

Stay on Top: Amazon uses price, availability and sales history to advance listings. This is one of the reasons reputation is so important. The better your reputation, the more advanced your listing will be. Products online are like products in real life, people are going to scope out the first few and decide amongst those. They’ll only scroll down if they don’t see what they want.

Get Active: Many sellers mistakenly assume that they are always subject to Amazon’s algorithm for listings. No matter what you do you’ll have to live with where Amazon ranks your listing. That’s not entirely true. If you’ve got a better picture or better data you can actually contact seller support and they may decide you’ve got a better listing and advance you.

Picture your product: All products should be taken with a 1001×1001 resolution, set against a white background and take up about 80% of the photo. Crisp is key!

Be the Buyer: Stand back and canvass your items as a buyer. It’s only by standing in their shoes that can you understand what they’re keen for and what will make them buy. If you don’t like the look of your storefront, odds are, neither will they. Better yet, ask a friend who’s not afraid to tell the truth.

Of course, get on board with eRated and start selling in other marketplaces. Why only have one storefront when you can open a second in another town for free?

 

Read More